Cal/OSHA Hotel Housekeeping Injury Standard Effective July 1, 2018

Stronger protections and better ergonomics training for hotel housekeeping staff will go into effect July 1, 2018 in California. Designed to prevent and reduce work-related injuries to housekeepers in the hotel and hospitality industry, the new regulation requires hotel and lodging employers to establish, implement and maintain an effective Musculoskeletal Injury Prevention Program (MIPP) for housekeepers. Fisher Phillips, Benjamin Ebbink, explains the rule and it’s requirements employers must include in their programs.

As we reported in January, after nearly six years of discussion and debate, the Cal/OSHA Standards Board (Board) approved a standard on “Hotel Housekeeping Musculoskeletal Injury Prevention...

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9 Ways to Help Boost Hotel Security for Guests and Employees

Criminals view hotel vulnerabilities as opportunities making them a focus of fraud, assault, cybercrime and much more.  The result of this criminal behavior often causes revenue, reputation and guest loyalty loss to the hotel owner. Every hotel owner should ensure guest, employee and property safety by investing in top security and enhancing security programs and training regularly. Mountain Home News, Adam Richards, suggests 9 ways to boost your hotel security.

Hotels are high-traffic places where a lot of money transactions are made. These two things alone make them potential targets for all sorts of nefarious behavior, from vandalism to data theft. If you want to make sure that your hotel, or the hotel you manage, is safe, here are some ways you can boost its security.

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Bed Bug Legal Opinion…What Must a Hotel Do to Protect Itself?

“The cheapest time to deal with bed bugs is before they are discovered by a guest.” Making a commitment to guest protection by enacting preventive pest management protocols such as inspection and protection procedures, will likely reduce your hotel liability. And…remember, if you have taken reasonable precautions, not all bed bug claims need to be settled or paid. Hotel Business, Jeffrey M. Lipman, Attorney, discusses protections hotels can take to alleviate liability.

Few if any states have actual bed bug laws that dictate the specific duties that a hotel must provide its guests to protect them from bed bugs. The lack of legislative enactments in a state’s code, however, should not be misinterpreted as lack of laws...

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EEOC Sues Merritt Hospitality, HEI Hotels And Resorts LLC For Disability Discrimination

The EEOC is settling a variety of discrimination cases at a high price to employers.  From sexual harassment and retaliation to medical disability discrimination, the hotel industry has been hit with suits across the country.  It may be a good time for hoteliers to review their workplace culture along with employee work environments. JD Supra reports a case recently filed by the EEOC. One, hoteliers may want to track.

Company Failed to Provide Ventilated Space for Employee With Asthma, Federal Agency Charges

SAN DIEGO – Merritt Hospitality, LLC and HEI Hotels and Resorts LLC, who together operate the Embassy Suites San Diego Bay, a San Diego hotel that has over 300 guest rooms, violated federal law when they denied a reasonable accommodation to an employee with asthma, the U.S...

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Hoteliers navigate tricky class-action waiver landscape

New roll-backs by the NLRB (National Labor Relations Board) suggest the organization is restoring balance between employers and employees by reviewing the legality and enforceability of employee class and collective waivers in arbitration agreements. Although the ruling is still debatable, it is expected to have consequences for employers and employees and may offer guidelines on how to make these agreements more enforceable. Employers should wait for the ruling before making any changes to their agreements. Hotel Management, Elliot Mest, reports the facts surrounding deliberations.

Class-action waivers are a tricky subject if employers want to avoid hampering employee morale, while also covering their tracks.

We often imagine the rule of law as something rigid or set in stone, but in...

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California adopts new workplace safety regulation to protect hotel housekeepers

Recent studies show “hotel room designs and decor, not area, determine housekeeper workloads and musculoskeletal demands. Attempts to set production standards or restriction of workloads based solely upon the average size of a hotel room could produce large variations in housekeeper workloads and exposures to MSD risk factors.”

New standard recently passed by Cal/OSHA “requires employers to identify, evaluate, and correct housekeeping related hazards with the involvement of housekeepers and their union representative.” Effective July 1, 2018, hotel employers must develop, apply, and maintain an effective Musculoskeletal Injury Prevention Program (MIPP). Advisen Insurance, provides key points that must be included in each policy.

U.S...

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“Hands Off, Pants On” When Guests Sexually Harass Your Hotel Employees

Initiated in many forms, harassment is a widespread problem for hotel workers across the nation. Ranging from jokes to propositions to assaults, approximately 95% of women working in the hospitality industry have experienced some kind of inappropriate advance from a male guest. While cities across the nation continue to take steps to address the inappropriate behavior, hotels themselves are also urged to take a stance against the abuses by clearly stating anti-harassment policies and providing a number of outlets for reporting an incident. Fisher Phillips attorneys provide key points employers should consider immediately to minimize legal liabilities.

In April 2016 survey of 400 Chicago-area women working at hotels, nearly 50 percent indicated that they have had a guest answer the doo...

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Get vendor agreement in writing before the worst happens

The power of a vendor or contractor agreement lies in the details it contains and the protections you require. Pay particular attention to insurance provisions by all parties involved in the service provided. Vendors, third-party vendors, contractors and sub-contractors should all be subject to the same risk management, security, privacy, and other policies that would be expected if the hotel were conducting the activities in-house. Hotel Management, Jack Garson, points out key areas hoteliers should consider.

When the delivery truck crashes into your hotel lobby, who pays for the new wall? If the truck hits your guests, who covers the medical bills? What does your delivery agreement say? What agreement? It matters.

Today, hotels are so focused on revenues and profits from guests an...

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Drury Plaza Hotel in Pittsburgh facing lawsuit from allegedly injured contractor

When it comes to worksite safety, contractors, design professionals and project owners all have different roles and responsibilities. At the same time, responsibility and liability can arise from other circumstances such as statutory and common law, contract terms and conditions, and actions by parties in the project field. The key to the project owner minimizing risks from injured construction workers is to successfully delegate the worksite safety responsibility to the contractor in the language of the contract, and never assert control over the means, methods and procedures of the contractor’s work during the project. Keep in mind that merely retaining the right to stop, inspect or approve work is generally not enough to create owner liability...

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HOUSE VOTES TO GUT THE AMERICANS WITH DISABILITIES ACT TO NIP ‘ABUSIVE LAWSUITS’

Opportunistic lawyers have been lining their pockets and taking advantage of business owners for decades with “drive-by” abusive ADA litigation. With the passing of The ADA Education and Reform ACT (H.R. 620), business owners will have 60 days to devise a plan to fix the issue, and another 120 days to implement the changes. Newsweek, Carlos Ballesteros reports.

In a 225-192 vote Thursday, most House Republicans and a dozen Democrats passed a bill that makes it harder for disabled persons to sue for discrimination, in an effort to prevent opportunistic attorneys from taking advantage of business owners.

But many disability and civil rights groups fear the bill will weaken incentives for businesses to comply with the Americans With Disabilities Act of 1990 (ADA), which mandates e...

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