Innovative new interactive web portal provides easy to use tools and valuable resources designed to streamline and simplify risk management processes for hotels.
WAKEUP CALL, the first online risk management solution designed specifically for the hotel industry, today announced the official launch of its next generation SaaS-based platform. After successful beta testing with select hotel properties over the past two years, the unique WAKEUP CALL solution is now being made available though an affordable subscription model with a proven ROI. This proactive approach to risk management helps protect hotels from potential liability and lawsuits, while consolidating and tracking related documents and data in the Cloud, so that it is easily accessible to all stakeholders in the organization.
While employment law claims and OSHA violations can cost a hotel hundreds of thousands of dollars each year, hoteliers often leave themselves at risk due to the overwhelming task and high costs of managing liability in a variety of areas across the hotel operation, such as human resources and guest incident/resolution tracking. WAKEUP CALL has developed an innovative solution for easily and cost-efficiently streamlining that process, with a comprehensive set of online tools that includes:
- Access to hospitality risk management experts, employment attorneys and human resource professionals
- Online training modules, video and webinars
- Safety data sheets (SDS), forms and document databases
- Claims management and reporting
- Certification of insurance tracking
- Live message boards and discussion forums
“Having access to our simple-to-use software is like hiring a HR consultant and risk manager, putting an employment law attorney on retainer, and purchasing employee training courses covering mandated topics, but without the hefty price tag,” said WAKEUP CALL president and founder, David DeMoss. “The solution also provides hoteliers with the added benefits of higher guest satisfaction scores, better prepared management, and the peace of mind that comes from knowing their property, staff, guests and revenue are all well protected.”
Michael Bullis, President of Destination Properties, that implemented WAKEUP CALL in May 2013, stated, “Whether it’s HR or other legal issues, it all comes down to money. Convenience, comfort, response time, etc. all count, but saving money is key. WAKEUP CALL provides everything I need very affordably, and more importantly, saves me considerable amounts of money in legal fees.” Bullis also noted, “The OSHA Kit available on WAKEUP CALL made it easy to address the black hole that is OSHA compliance. Everything we need is all there in one place that is easy to reference and update as needed, so that we are never caught off guard.”
Ideal for independent properties, as well as hotel groups and management companies, WAKEUP CALL’s interactive, Cloud-based platform provides customizable administrative settings, making it easy to standardize practices and processes portfolio-wide. This makes it easy to implement safety programs, educate team members, avoid costly legal fees and access timely, professional advice via the exclusive Employment Law Hotline.
“Hoteliers are no longer bound to a broker, carrier or payroll company to provide them with risk management resources,” continued DeMoss. “Instead, WAKEUP CALL provides the tools needed to successfully handle the unique risk-related aspects of an hotelier’s day to day business, without the risk of losing their history and data if they decide to change one of their service providers. And it’s all available from a single SaaS platform with an intuitive navigation and interface.”
About WAKEUP CALL
WAKEUP CALL is the premier online risk management solution for the hospitality industry. Launched in 2011, and bolstered by more than 20 years of company leadership expertise in all aspects of risk management, WAKEUP CALL provides hoteliers across the country with the first and only single-source, SaaS-based platform that offers complete, real-time information and tools to manage potential employee/employer and property liability concerns. With unique features such as access to live hospitality risk management experts and employment law professionals, online industry specific training, OSHA and safety training, a comprehensive, up-to-date database of safety data sheets (SDS), certificate of insurance tracking, legal forms and documents, WAKEUP CALL”s mission is to help proactive hoteliers streamline the risk management process and avoid costly legal issues. For more information, please visit www.wakeupcall.net.
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President WAKEUP CALL