A service animal is not a pet. The only time a service animal can be excluded from public accommodations is if it is out of control and the handler is unable to regain control or when the service animal is not house broken. Another important ADA fact to know is an individual with a service animal may not be segregated from other customers. A WAPT News publication shares an example of what not to do when a service animal is involved.
U.S. attorney says woman’s civil rights violated
The U.S. attorney in Jackson said a Hattiesburg restaurant will pay $3,000 for telling a woman that she and her service dog had to leave, then seating them in a corner.
Gregory Davis said in a news release Monday that the Grand China Buffet Restaurant will pay $2,500 to Vickie Killingsworth and $500 to the Justice Department for violating her civil rights.
He said Killingsworth uses a wheelchair, and told a restaurant hostess in September 2013 that the dog is her service animal because she’s mobility impaired.
Davis said Killingsworth and her friends eventually were seated “in a corner well away from other customers,” and after eating were told, “Next time no dog.”
He said owner Zhen Fei Chen has agreed to training about service animals for owners and staff, and will install signs welcoming people with service animals.