Emergencies occur when they are least expected. During these events, seconds count demanding decisive and immediate action by hotel associates. The safe, orderly, and quick evacuation of the hotel guests and associates must be the number one priority. A well-developed emergency plan with proper and continuous routine employee training is all-too-important to ensure that all employees understand their roles and responsibilities during a crisis. Knowing what to do and how to do it is crucial to savings lives, fewer injuries, and less structural damage to the facility. KCOY, KEYT, KKFX, Kelsey Gerckens shares the experience of one hotel guest during the Port Hueneme, Casa Via Mar Inn fire.
A fire gutted a wing of a Port Hueneme hotel...Read More