Sometimes the worst pain is the self-inflicted…

See the video below and how one hotel handles room keys the wrong way! With the ever-changing and countless risks hotel operators face from day to day, a comprehensive security and employee training program is indispensable. As a hotel facility, the primary focus of the program should ultimately focus on nurturing guest and employee safety and ensuring that policies and procedures are routinely followed. An untrained employee or the lack of policy may very well destroy your reputation or cost you your business. 

 

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