Critical incidents, or even death, on the job are often the result of neglect. Workplace violence policies are about identifying people who may be at risk so we can help them to help themselves before they hurt others. As a hotel operator, creating an open, honest dialogue about workplace violence with your employees is paramount to the success of your program and the safety of your guests. A zero-tolerance policy focusing on communication, conflict resolution and how to deal with difficult individuals and ensuring that the policy is enforced uniformly without giving any offenders a pass, may very well protect of the most important asset you have, your employees. News4SA.com reports a simple employee argument that quickly became volatile in the hotel parking lot at a San Antonio hotel...Read More
Monthly Archives July 2016
Pokémon Go, the phenomenon that uses the real world as the game map and encourages players to physically visit certain real world locations such as parks, restaurants, businesses and other points of interest. Not only are businesses using the game as a marketing means, many have been forced to take special measures and precautions to ensure the safety of their guests and employees. Hotel Online, introduces its Hotelier’s Guide to Pokémon Go.
We’re going to assume you’ve heard of Pokémon Go. In the last week, this game has shot to the top of the mobile app sales charts, has been covered by every media company from ABC to Zee News and was even co-opted by the U.S. presidential campaigns...Read More
The themed hotel, resembling a Roman paradise, is celebrating its golden anniversary on August 5th.” An icon of the Vegas strip, Caesar Palace has hosted some of the best known people in America. With years of service, also came multiple renovations. What started as a 680-room resort has become a nearly 4,000 room resort and multiplex extravaganza of luxury with its restaurants, shops, and entertainment facilities. Express, Peter Sheridan in Los Angeles visits the history of the iconic resort.
It is 50 years since Las Vegas’s Caesar Palace opened its doors
With the huge tech bubble that infiltrated business and homes alike and the global internet dictating how we do business today, more and more individuals are tied to their computers and other electronic devices causing people to sit for long periods of time. Your body was designed to be active. While sitting for short periods of time throughout the day is natural, long durations of sitting day after day can seriously affect your health and shorten your life. DIY Genius shares some great stat’s about sitting – what he is calling “the new smoking”.
How sitting became the new smoking and why you need to spend less time sitting at your desk job.
Maybe sitting all day at my desk job on the computer isn’t such a great idea after all...Read More
Security measures should be a top priority for hotel operators. Continuous assessment and updates to your security program are all too important to the livelihood of your business. Hotel guests have high expectations of luxury and expect excellent hotel safety and security. No matter how luxurious the hotel, no matter how much a guest pays for safety, all hotels are potentially at risk of being held liable for injuries sustained by hotel guests. If inadequate security is a direct cause of guest injury, you may find yourself in a very expensive lawsuit. There are clearly security holes surrounding Paris Las Vegas. ABC 13 Actions News, Rebecca Lewis & Christopher King report.
A slip of the tongue, an inappropriate remark, the wrong job assignment… supervisors and managers make mistakes. When the mistakes involves FMLA, it can cost your company significant legal fees and land you in court. Employers must train and retrain their management teams on FMLA and the employer’s own policy so mistakes are not made and employees receive full and correct benefit of the law. BLR, Kate McGovern Tornone, outlines the high price one employer paid for a slip of a tongue.
A manager cost her company $500,000 when she told an employee taking intermittent Family and Medical Leave Act (FMLA) leave to “get it together,” and asked the employee to take a continuous leave.
Employment discrimination and harassment suits are multiplying rapidly. The rising costs of these suits are expensive for employers with an average settlement of $550,000, some as high as $900,000, on top of defense costs. The numbers are staggering and should serve as a warning to employers to address initial employee complaints adequately. Employers who put strong measures in place to prevent and address employment discrimination, harassment and retaliation may avoid EEOC charges and lawsuits. JD Supra shares key mistakes made by Reserve Casino Hotel in this age and sex discrimination suit.
Company Discriminated Against Older Women Applicants by Refusing to Hire Them, Federal Agency Charged
DENVER – RCH Colorado, owner and operator of the Reserve Casino Hotel, a prominent hotel an...Read More
Your front desk employee is an ambassador of your company and should reflect the image your company wishes to convey. A well-designed front desk training program with primary attention directed on policy and procedures as well as customer service and communication is essential to the success of your front desk personnel as well as your business. An untrained or improperly trained employee may very well create unwanted publicity and litigation for the hotel. ABC newsnet5, Derick Waller & Courtney Danser, reports a recent collapse in judgement at the front desk at a hotel in Ohio.
AVON, Ohio – A 911 call alleging that a hotel patron pledged his allegiance to ISIS caused panic at an Avon hotel earlier this week.
On Wednesday just before 6 p.m...Read More
Are you ready? In just 30 days, August 1, 2016, OSHA’s new fee adjustments become effective. For the first time in over 25 years, OSHA has increased monetary penalties for standards violations. Those small fines that many businesses brushed off as simply a cost of doing business when compared to other costs and risks are a thing of the past. With substantial penalty increases as much as 78.16 percent this year alone and an open door to adjust fines annually to keep pace with inflation, now is a great time for employers to review safety programs and update employee training programs. JD Supra, John Martin, outlines the increases below.
On June 30, 2016, the U.S...Read More