Monthly Archives April 2017

How the stop-start spring put the freeze on emerging pests

Spring and summer pests can be a challenge, and with the irregular weather patterns across the national this winter, you may be faced an even bigger challenge this year; the emergence of outdoor pests such as mosquitos, ants, fleas and ticks in large numbers. Knowing what to expect for the season is especially important to the lodging and hospitality industry. Reputation can be everything in the hotel industry, don’t let pests ruin yours! Hotel Management, Elliot Mest, shares some insight on what hoteliers should be prepared for and how they should prepare.

Hotels operators have a typical routine for spring pests...

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Will Employers Cry Mayday This May 1? What You Need To Know About Planned Protest Activities

Thousands of workers, immigrant-rights activists and other protesters, particularly those in the service industry, will take part in May Day marches and rallies across the country in support of causes ranging from better-paying jobs to immigration reform. Employers should proceed with caution. Impacted employers that seek to enforce their attendance rules and other workplace policies should be mindful of employees’ rights and carefully consider potential legal issues before responding to employees who miss work in support of the protests. JD Supra & Fisher Phillips outline key points employers should be aware of.

May Day has historically been a day marked by workers’ rights protests, with union organizing activities and other employee advocacy actions taking place across the country...

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InterContinental Hotel Chain Breach Expands

The Intercontinental Group (IHG) has been forced to reveal yet another major data breach of customer card details over the last three months of 2016. One-third of the hotels affected by the breach between September 29 and December 29 of last year were run as franchises using POS technology. Although the hotel group didn’t clearly state how many customers may have been affected, a list of hotels impacted by the breach reveals a large number across the US and Puerto Rico. KrebsonSecurity outlines the events that led to IHG’s recent breach announcement.

In December 2016, KrebsOnSecurity broke the news that fraud experts at various banks were seeing a pattern suggesting a widespread credit card breach across some 5,000 hotels worldwide owned by InterContinental Hotels Group (IHG)...

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Bellagio fire compared to 2008 blaze that closed the Monte Carlo

Fountains sprayed and the “Pink Panther Theme” played while gusty winds whipped flames across the roof of the retail complex at the Bellagio Resort located on the Las Vegas strip. With a heavy firefighter response of more than 70 firefighters, the blaze was knocked down in 30 minutes. Officials suspect an exterior electrical or lighting malfunction started the blaze melting the Exterior Installation and Finish System and causing more than $400,000 in damage on the roof. The hotel and casino were not affected by the blaze and remained open. No injuries were reported. Las Vegas Review-Journal, Mike Shoro reports.

Updated April 14, 2017 – 12:01 pm

A wind-whipped fire burned a section of the Bellagio’s exterior wall near the roof late Thursday, closing a portion of the as Vegas Strip...

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Bed Bugs & Spring Break: A Hotel Preparation Checklist

Bedbugs are the ultimate travel nightmare. They are becoming an epidemic in hotel rooms across the United States and causing havoc for the hospitality industry in the age of social media and online reviews. Bedbugs are at the top of people’s lists of concerns when picking a hotel.

With spring break upon us and peak season shortly behind it, hotel rooms with regular guest turnover will be constantly challenged with new bed bug introductions. These bugs are hardy travelers that hitch rides on clothes, luggage and blankets. Protect your guests and your reputation from bed bugs with this Hotel Bed Bug Preparation Checklist shared by Hotel Business and sponsored by Active Guard.

With spring break already underway in many regions, hoteliers are in the middle of one of the busiest travel s...

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Carbon monoxide at hotel pool suspected in death of 13-year-old boy; 14 others hospitalized

Pool heaters are some of the safest heating appliances among consumer products that produce heat. When properly installed and maintained according to the manufacturer’s instructions, there is little danger to the public. One of the largest contributing factors and main reasons for deaths associated with pool heaters is ‘improper’ installation and maintenance. Faulty equipment can take lives and destroy lives! shares a recent incident at a hotel in Michigan that took the life of a 13-year old boy and harmed 14 others – the cause – carbon monoxide due to faulty pool equipment and lack of carbon monoxide detectors.

MICHIGAN — A teenage boy died and 14 other people were hospitalized after guests at a southern Michigan hotel were found unconscious around an indoor poo...

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Illegal hotel on Upper West Side of Manhattan first to be fined under new law

New York City recently issued a steep fine to a Manhattan landlord accused of operating an illegal hotel. Initially receiving $12,000 in fines in February 2017, Hank Fried was ordered to remove all room listings. Fried has retained a lawyer and is fighting the order. He has not pulled the listings. Fried has now been charged with a second set of fines for 12 violations at $5000 each, $60,000. If the ads are not removed by May, he risks being slapped with another set of fines at $90,000. New York is not messing around! New York Daily News outlines the charges.

Hank Fried was whacked with a dozen fines totaling $60,000 for advertising rooms in the Marrakech Hotel on Broadway near 103rd St.(GOOGLE MAPS STREET VIEW)

The city has slapped an Upper West Side landlord with the first $5,000 fi...

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