Monthly Archives May 2018

Four Tips for Becoming GDPR Compliant

GDPR is now in effect! Non-compliance is unacceptable around the world, not just in the EU. If you haven’t done so already, hoteliers need to get with the program and become compliant or risk very heavy fines which may just cost you your business. Confused or not sure which items you need to be concerned with, Lodging Magazine, Kate Hughes,  outlines four steps that will  help start the process.

Ciske van Oosten, senior manager of the global intelligence division at Verizon’s security assurance consulting practice, and John Barchie, senior fellow at Arrakis Consulting, offer the following tips for hoteliers looking to ensure their properties are GDPR-compliant.

Create a program.

“This applies to any program—hotels need to simplify the compliance workload by standardizing their p...

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How 
GDPR Privacy Rules Will Impact U.S. Hoteliers

The EU’s GDPR brings some serious changes in data privacy to all companies across the world who handle the data of EU consumers. If your company has an online presence, as simple as a website that can be accessed by any person in the world, then you need to be very familiar with compliance mandates surrounding GDPR. “Hotels must explain to guests what data they are capturing, why they are capturing it, and who will have access to it.” From hotels, to booking engines, and revenue management software, the regulations are very explicit and incorporate a trickle-down affect when it comes to liability. Hoteliers across the world need to be prepared! Lodging Magazine, Kate Hughes, outlines some major points of concern for hotels.

Nearly everyone in the United States is accustomed to t...

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Legal experts outline challenges for hotel industry

Rather than focus entirely on avoiding litigation, hotel employers need to change workplace culture by confronting guest and employee abuses that have plagued the industry for decades. It is not enough to write policies, employers must act consistently to enforce the policies and thoroughly train employees to be alert and mindful of guest and employee behaviors on the property. Follow through is key! Hotel employers will face some compelling issues this year. Hotel News Now, Bryan Wroten, report the challenges legal experts outlined at the recent Hospitality Law Conference in Houston.

Sexual harassment, exploitation and GDPR compliance took center stage during the first day of the Hospitality Law Conference, where legal and hotel industry experts addressed the current state of these i...

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Hackers can turn hotel room cards into untraceable master keys

Having old lock systems in your hotel may be a threat to you and your guests. Researchers found that by combining an inexpensive card reader (easily purchased on the internet), custom software and any hotel room key, a criminal can crack the code to unlock all doors at a particular hotel without a trace of entry into the rooms. If you have an older Vision by Vingcard lock system, check with your company representative to see if you need the patch that will secure your system and your property. Daily News, Terrence Cullen, reports the research and information.

Hotel room cards — even defunct ones — were turned into master keys that gave hackers access to anywhere in a facility, often without leaving a trace, researchers announced Wednesday.

Finnish researchers with F-Secure bro...

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