Category Hospitality Employees

Report: Motel 6 Prepared to Settle Discrimination Lawsuit

After two Motel 6 properties, located in Phoenix, Arizona, provided US immigration authorities with guest lists, the hotel and its parent company, G6 Hospitality, find themselves at the center of a class-action lawsuit focused on discrimination and privacy laws. Rumors that the Motel 6 brand was allegedly training employees to hand over clients’ to ICE upon request, without requesting a warrant first, fueled the suit.  Motel 6 is now prepared to settle the discrimination suit. Hotel owners must be aware of federal, state and local privacy and anti-discrimination laws before handing guest and employee information over to law enforcement authorities. Hotel Business reports the facts surrounding the on-going litigation.

PHOENIX—Motel 6 and a prominent Latino civil rights group appear ...

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This Security Tool Can Help When Emergency Strikes

With the advances in tech innovation and expansion, hotel consumers expect things like mobile room keys and mobile check in and out. We are all well aware that modernization makes the guest experience smoother. At the same time, the lack of engagement with staff means fewer chances for staff to pick up on critical red flags.  It is all-too-important that hotels have clear emergency plans now more than ever before. First and foremost, precise execution of the plans is crucial to savings the lives of employees and guests. Providing a streamlined way to equip first responders with detailed and up-to-date floor plans, clear emergency management documents, and guest information is key to accomplishing a well-orchestrated plan and saving lives...

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3 tips to avoid a hotel hack this travel season

Travel season is here, and the hotel industry remains a profitable target for hackers looking to sell personal identifiable information on the dark web. With the tremendous increase and steady stream of sensitive information across hotel networks, it is all-too-important that hotel operators establish a clear and secure information storage and disposal plan.  Hotel Management and Ann Nickolas-Shred-It, point out key elements to address to help you minimize risk.

Upwards of 88 million travelers are hitting the road this summer, and the risk of cyber attacks remains a concern for the entire hotel industry. Photo credit: Getty Images/ChakisAtelier

An anticipated 88 million Americans are planning to take family vacations this year, and there is no sign of travel slowing down, with 27 per...

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New Regulation To Protect Hotel Housekeepers: Are You Ready?

A typical housekeeper will clean a dozen rooms in a single shift lifting heavy mattresses, using distorted positioning, reaching at great lengths, and using repetitive motion; movements that often impact the body and can create long-term musculoskeletal disorders if proper techniques are not used. Steps can be taken to reduce or prevent musculoskeletal injuries. CA has taken the lead in promoting employee well-being and setting a new ergonomic standard. HospitalityNet, Samantha Noll, guides hoteliers through what it is they need to know.

HISTORY IN THE MAKING

For the first time in history, a tailored regulation has been created to protect those who are exposed to the highest risk of work-related injuries in the hospitality industry: hotel housekeepers – our heroes who do their utmost...

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Legal experts outline challenges for hotel industry

Rather than focus entirely on avoiding litigation, hotel employers need to change workplace culture by confronting guest and employee abuses that have plagued the industry for decades. It is not enough to write policies, employers must act consistently to enforce the policies and thoroughly train employees to be alert and mindful of guest and employee behaviors on the property. Follow through is key! Hotel employers will face some compelling issues this year. Hotel News Now, Bryan Wroten, report the challenges legal experts outlined at the recent Hospitality Law Conference in Houston.

Sexual harassment, exploitation and GDPR compliance took center stage during the first day of the Hospitality Law Conference, where legal and hotel industry experts addressed the current state of these i...

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Cal/OSHA Hotel Housekeeping Injury Standard Effective July 1, 2018

Stronger protections and better ergonomics training for hotel housekeeping staff will go into effect July 1, 2018 in California. Designed to prevent and reduce work-related injuries to housekeepers in the hotel and hospitality industry, the new regulation requires hotel and lodging employers to establish, implement and maintain an effective Musculoskeletal Injury Prevention Program (MIPP) for housekeepers. Fisher Phillips, Benjamin Ebbink, explains the rule and it’s requirements employers must include in their programs.

As we reported in January, after nearly six years of discussion and debate, the Cal/OSHA Standards Board (Board) approved a standard on “Hotel Housekeeping Musculoskeletal Injury Prevention...

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9 Ways to Help Boost Hotel Security for Guests and Employees

Criminals view hotel vulnerabilities as opportunities making them a focus of fraud, assault, cybercrime and much more.  The result of this criminal behavior often causes revenue, reputation and guest loyalty loss to the hotel owner. Every hotel owner should ensure guest, employee and property safety by investing in top security and enhancing security programs and training regularly. Mountain Home News, Adam Richards, suggests 9 ways to boost your hotel security.

Hotels are high-traffic places where a lot of money transactions are made. These two things alone make them potential targets for all sorts of nefarious behavior, from vandalism to data theft. If you want to make sure that your hotel, or the hotel you manage, is safe, here are some ways you can boost its security.

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EEOC Sues Merritt Hospitality, HEI Hotels And Resorts LLC For Disability Discrimination

The EEOC is settling a variety of discrimination cases at a high price to employers.  From sexual harassment and retaliation to medical disability discrimination, the hotel industry has been hit with suits across the country.  It may be a good time for hoteliers to review their workplace culture along with employee work environments. JD Supra reports a case recently filed by the EEOC. One, hoteliers may want to track.

Company Failed to Provide Ventilated Space for Employee With Asthma, Federal Agency Charges

SAN DIEGO – Merritt Hospitality, LLC and HEI Hotels and Resorts LLC, who together operate the Embassy Suites San Diego Bay, a San Diego hotel that has over 300 guest rooms, violated federal law when they denied a reasonable accommodation to an employee with asthma, the U.S...

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Hoteliers navigate tricky class-action waiver landscape

New roll-backs by the NLRB (National Labor Relations Board) suggest the organization is restoring balance between employers and employees by reviewing the legality and enforceability of employee class and collective waivers in arbitration agreements. Although the ruling is still debatable, it is expected to have consequences for employers and employees and may offer guidelines on how to make these agreements more enforceable. Employers should wait for the ruling before making any changes to their agreements. Hotel Management, Elliot Mest, reports the facts surrounding deliberations.

Class-action waivers are a tricky subject if employers want to avoid hampering employee morale, while also covering their tracks.

We often imagine the rule of law as something rigid or set in stone, but in...

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California adopts new workplace safety regulation to protect hotel housekeepers

Recent studies show “hotel room designs and decor, not area, determine housekeeper workloads and musculoskeletal demands. Attempts to set production standards or restriction of workloads based solely upon the average size of a hotel room could produce large variations in housekeeper workloads and exposures to MSD risk factors.”

New standard recently passed by Cal/OSHA “requires employers to identify, evaluate, and correct housekeeping related hazards with the involvement of housekeepers and their union representative.” Effective July 1, 2018, hotel employers must develop, apply, and maintain an effective Musculoskeletal Injury Prevention Program (MIPP). Advisen Insurance, provides key points that must be included in each policy.

U.S...

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