Category Hospitality Employees

8 Best Practices for Managing U.S. Immigration Compliance in 2018 (Part 1 of 5)

Because of all the moving pieces between Federal, State and Local regulations, managing immigration in the workforce is very complex and requires regular attention. If you, the employer, are not skilled in US immigration law, you may be unintentionally overlooking important tasks or paperwork updates that could put your business at risk of noncompliance. In a five part series,  JD Supra, Mintz Levin, highlights 8 Best Practices for Managing US Immigration Compliance in 2018 (Part 1 of 5).

In this five-part series, we highlight three important USCIS policy changes and provide eight best practice tips in light of the ever-tightening U.S. immigration environment. This is the first installment in the series.

The Trump Administration has made immigration enforcement and the restriction of...

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AHLA and Hospitality Leaders Unite to Improve Employee Safety

Although hoteliers have been investing in employees and guest safety for decades, there is still much more work to be to done to ensure the safety of employees and guests alike. AHLA and five major hotel brands have partnered together to create the 5-Star Promise safety initiative which will affect multiple brands around the world. Lodging Magazine, Kate Hughes, outlines the key components that make up the initiative. An initiative that is sure to make a positive difference in hotel culture across the nation and around the world.  

Yesterday at the National Press Club in Washington, D.C...

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2 Anaheim hotels to pay $59,142 for cheating workers out of overtime

Not only is cheating your employees out of overtime pay or forcing them to work off the clock unethical and unprofessional, it is simply unlawful. Wage and hour lawsuits are common in the hospitality industry, often costing employers substantial amounts to resolve and settle. Most common are suits attributed to failure to pay overtime and off the clock working demands making employers susceptible to pay employees double the amount of backpay and various penalties due to the DOL. As two private hotel companies in Anaheim, California found out, it would have cost the companies much less if they had paid their employees correctly to start with. The Orange County Register, Margot Roosevelt, reports the facts.

Eighty-seven housekeepers, janitors, laundry workers and front-desk clerks at tw...

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Six rules for housekeeping staff to spot bed bugs

Bed Bugs are a rapidly growing problem. From hotels and retirement homes to schools, office buildings, and public transportation, bed bugs are showing up by the numbers. Bed bugs have been found in every state in the nation and in just about every region of the world. Nobody is exempt from the pests! Early detection of bed bugs is critical to prevent infestation and spreading as well as preventing long-term financial impact on your business. Rentokil has outlined six rules every hotel should consider in the fight against bed bug infestations.

Evidence suggests that the rise in global travel has led to the increase of bed bugs.

Hotel operators are at risk of both accumulating and spreading bed bug infestations due to the high amount of human traffic they receive.

However, hotels can he...

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Don’t let shoddy maintenance scuttle an insurance claim

Managing a hotel is a daily challenge. The underlying problem of predicting the unpredictable means managers are not always prepared and must respond intuitively to random unfamiliar territory at any given time.

From buildings to equipment and guests to employees, your commercial insurances are vital to your business and so are protecting them from wide-ranging risks. In the wake of the unpredictable, conducting regular inspections, testing and maintenance play an intricate role in an effective property loss prevention program and the role your insurance plays. No matter how small or how large, it’s important to understand your insurance policy and how it will respond...

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Report: Motel 6 Prepared to Settle Discrimination Lawsuit

After two Motel 6 properties, located in Phoenix, Arizona, provided US immigration authorities with guest lists, the hotel and its parent company, G6 Hospitality, find themselves at the center of a class-action lawsuit focused on discrimination and privacy laws. Rumors that the Motel 6 brand was allegedly training employees to hand over clients’ to ICE upon request, without requesting a warrant first, fueled the suit.  Motel 6 is now prepared to settle the discrimination suit. Hotel owners must be aware of federal, state and local privacy and anti-discrimination laws before handing guest and employee information over to law enforcement authorities. Hotel Business reports the facts surrounding the on-going litigation.

PHOENIX—Motel 6 and a prominent Latino civil rights group appear ...

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This Security Tool Can Help When Emergency Strikes

With the advances in tech innovation and expansion, hotel consumers expect things like mobile room keys and mobile check in and out. We are all well aware that modernization makes the guest experience smoother. At the same time, the lack of engagement with staff means fewer chances for staff to pick up on critical red flags.  It is all-too-important that hotels have clear emergency plans now more than ever before. First and foremost, precise execution of the plans is crucial to savings the lives of employees and guests. Providing a streamlined way to equip first responders with detailed and up-to-date floor plans, clear emergency management documents, and guest information is key to accomplishing a well-orchestrated plan and saving lives...

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3 tips to avoid a hotel hack this travel season

Travel season is here, and the hotel industry remains a profitable target for hackers looking to sell personal identifiable information on the dark web. With the tremendous increase and steady stream of sensitive information across hotel networks, it is all-too-important that hotel operators establish a clear and secure information storage and disposal plan.  Hotel Management and Ann Nickolas-Shred-It, point out key elements to address to help you minimize risk.

Upwards of 88 million travelers are hitting the road this summer, and the risk of cyber attacks remains a concern for the entire hotel industry. Photo credit: Getty Images/ChakisAtelier

An anticipated 88 million Americans are planning to take family vacations this year, and there is no sign of travel slowing down, with 27 per...

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New Regulation To Protect Hotel Housekeepers: Are You Ready?

A typical housekeeper will clean a dozen rooms in a single shift lifting heavy mattresses, using distorted positioning, reaching at great lengths, and using repetitive motion; movements that often impact the body and can create long-term musculoskeletal disorders if proper techniques are not used. Steps can be taken to reduce or prevent musculoskeletal injuries. CA has taken the lead in promoting employee well-being and setting a new ergonomic standard. HospitalityNet, Samantha Noll, guides hoteliers through what it is they need to know.

HISTORY IN THE MAKING

For the first time in history, a tailored regulation has been created to protect those who are exposed to the highest risk of work-related injuries in the hospitality industry: hotel housekeepers – our heroes who do their utmost...

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Legal experts outline challenges for hotel industry

Rather than focus entirely on avoiding litigation, hotel employers need to change workplace culture by confronting guest and employee abuses that have plagued the industry for decades. It is not enough to write policies, employers must act consistently to enforce the policies and thoroughly train employees to be alert and mindful of guest and employee behaviors on the property. Follow through is key! Hotel employers will face some compelling issues this year. Hotel News Now, Bryan Wroten, report the challenges legal experts outlined at the recent Hospitality Law Conference in Houston.

Sexual harassment, exploitation and GDPR compliance took center stage during the first day of the Hospitality Law Conference, where legal and hotel industry experts addressed the current state of these i...

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