Employees are a hotels greatest asset! Investing in your employees should be a top priority. Not only will proper training improve the overall safety of your property, it could also bring more to your bottom line. Employees need to be taught how to act and react when addressing guests and situations that arise on the property. Providing detailed onboarding training, reviewing policies and procedures frequently, and engaging employees in processes is a sure footprint to the success of your property safety program. Facility Executive, Terrell Kemp, Jr. shares insight into effective safety solutions.
Employees’ knowledge of proper security protocols is crucial to the safety of guests, while also enhancing a hotel’s reputation.
Consistency in the hotel business is key...Read More