The power of a vendor or contractor agreement lies in the details it contains and the protections you require. Pay particular attention to insurance provisions by all parties involved in the service provided. Vendors, third-party vendors, contractors and sub-contractors should all be subject to the same risk management, security, privacy, and other policies that would be expected if the hotel were conducting the activities in-house. Hotel Management, Jack Garson, points out key areas hoteliers should consider.
When the delivery truck crashes into your hotel lobby, who pays for the new wall? If the truck hits your guests, who covers the medical bills? What does your delivery agreement say? What agreement? It matters.
Today, hotels are so focused on revenues and profits from guests an...Read More